Chat Analytics Events

The SDK has in built analytics events that are trigged for the below listed events. You can track those using tools like Segment, Mixpanel, Clevertap etc. You can find the classes to extend to leverage the events in the following tech stack:

• Android
• iOS

We are working on implementing analytics for Flutter, React Native and ReactJS

note

The event name would be prefixed as LM_EventName

Event Category	Event Name	Description	Event Properties
Chatroom Analytics	Chatroom left	When any member/participant leaves the secret chatroom	chatroom_name - name of the chatroom chatroom_id - id of the chatroom chatroom_type - normal - poll - event chatroom_category secret
Chatroom Analytics	Chatroom muted	When a user mutes any chatroom	chatroom_name - name of the chatroom
Chatroom Analytics	Chatroom unmuted	When a user unmutes any chatroom	chatroom_name - name of the chatroom
Chatroom Analytics	Chatroom followed	When the user follows any chatroom	chatroom_id community_id chatroom_type - normal, poll, event source tagged_auto_followed chatroom_overflow_menu chatroom_telescope community_feed
Chatroom Analytics	Chatroom unfollowed	When a user un-follows any chatroom	chatroom_id source tagged_auto_followed chatroom_overflow_menu community_feed
Chatroom Analytics	Chatroom responded	When the user responds to any chatroom	community_id - id of community chatroom_name - name of the chatroom chatroom_type - as mentioned above chatroom_last_conversation_type text link image video doc image, doc audio count_tagged_users name_tagged_users
Chatroom Analytics	Chatroom opened	When chatroom is opened from chatroom/home feed	chatroom_id chatroom_type - normal, intro, poll, event, public_event, announcement source - home_feed, notification, community_feed, deep_link, internal_link source_chatroom_id (only in case of internal link sharing) source_community_id (only in case of internal link sharing)
Chat Room Analytics	User tags someone	When user tags another user	community_id - id of community chatroom_name - name of the chatroom tagged_user_id - id of user tagged tagged_user_name - name of user tagged
Chatroom Analytics	View Chatroom participants	When the user tries to see participants of any chatroom	chatroom_id community_id source chatroom_overflow_menu
Chatroom Analytics	Voice message recorded	When the user records a voice message	chatroom_id chatroom_type
Chatroom Analytics	Voice message previewed	When the user previews a voice message	chatroom_id chatroom_type
Chatroom Analytics	Voice message cancelled	When the user removes a recorded voice message	chatroom_id chatroom_type
Chatroom Analytics	Voice message sent	When the user sends a voice message	chatroom_id chatroom_type
Chatroom Analytics	Voice message played	When the user plays a voice message	chatroom_id chatroom_type message_id
Message Actions	Message deleted	When a user deletes the messages sent earlier	type text image pdf audio video count chatroom_id
Message Actions	Message copied	When a user copies the messages	type text image pdf audio video count chatroom_id
Message Actions	Message reply	When a user replies to any particular message	type text image pdf audio video count chatroom_id replied_to_member_id replied_to_member_state replied_to_message_id
Message Actions	Message reported	When the user reports any message	type text image pdf audio video count chatroom_id reason_y
Message Actions	Messages edited	When a user edits the messages sent earlier	type text image pdf audio video count chatroom_id description Updated attributes - true -false
Message Reactions	Emoticon Tray Opened	When we want to react with an emoticon on any message	from: "double tap" "long press" "reaction button" message_id chatroom_id
Message Reactions	Reaction Added	When we react with an emoticon on any message	reaction (value: <emoticon>) from (value: <"double tap" / "long press" / "reaction button">) message_id chatroom_id
Message Reactions	Reaction List Opened	When someone wants to see the list of all reactions to a message	message_id chatroom_id
Message Reactions	Reaction Removed	When a user removes the reactions on any message	message_id value: <chatroom_id> chatroom_id